Privacy Policy

Last Updated: October 23, 2025

TrueCricket Academy ("we," "us," or "our") is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in our academy or use our website.

1. Information We Collect

We may collect personal information in a variety of ways, including:

• Personal Identifiable Information (PII): Such as your name, your child's name, postal address, email address, and telephone number, which you provide to us when you register for our programs or contact us.
• Financial Information: Such as data related to your payment method (e.g., credit card details) when you pay for our services. Please note, all payments are processed through secure third-party payment gateways, and we do not store your full credit card information on our servers.

2. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process your enrollment and manage your account.
• Communicate with you regarding schedules, updates, events, and other academy-related news.
• Process payments and prevent fraudulent transactions.
• Send you newsletters, promotions, and information about our services.
• Respond to your comments and questions and provide customer support.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Third-Party Services

Our services may use third-party payment gateways to process fees. We recommend that you review the privacy policies of these third-party providers to understand how they collect and handle your personal information.

6. Your Consent

By enrolling in TrueCricket Academy or using our website, you consent to our Privacy Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through the information provided on our Contact Page.